PRIVACY

1. Principles and objectives

www.icwinethailand.com ("website", "we") recognizes the importance of personal data and other information about users of the service. ("Customer" or "You") so that you can trust that the Website There is transparency and accountability in the collection. Use or disclose your information in accordance with the Personal Data Protection Act (PDPA) 2019 and other relevant laws. This Privacy Policy ("Policy") has been developed to provide you with details about our collection. Use or disclose (collectively, "Process").

2. Obtainment of Personal Information

www.icwinethailand.com collects Users' Personal Data for the purpose of processing User transactions, managing and ease the process of using the Site as described in this Privacy Policy, and for other purposes insofar permissible under the applicable laws and regulations.

Personal Information means information about an individual from which an individual can be identified either directly or indirectly. We collect personal information where necessary and use it only.

Types of Personal Data

Details and Examples

Details and Examples

- Name, Surname

- Sex

- Age

- Date of Birth

- ID Number

- Photograph

Contact Information

- Mailing Address

- Email

- Phone Number (including home phone number or mobile number)

- Social media accounts such as LINE ID, Facebook account, Facebook ID, Google ID.

Financial Information

- Credit/debit card details such as name-surname on the card, card number, card expiration date Name of the card provider bank

- Bank account

- Issuing tax invoices

Technical Data

Description

3. Source of personal information

We may collect your personal information through the following channels:

3.1 Collect personal information directly from you

- When you apply for membership by filling in various forms, whether in the form of documents, through the website, social media or via any channel

- When you order products and services

- When you fill out the information via the form

- When you fill out information through the forum thread

- When you communicate, ask for information, give comments or advice on our products and services

- When you choose to receive news or press releases from us

3.2 Collect personal information automatically

- When you visit or use a website that uses cookies or similar technologies to collect technical information about your usage details.

- Information obtained from the use of the service and information related to the use of the service, such as information about the devices accession the service (IP Address & MAC Address)

3.3 Collect your personal information from third parties which is lawfully collected from such sources or has already obtained the consent of the personal data subject to disclose information to us, for example by sending your personal information to us for the benefit of the presentation or provide services to you and related business operations.

4. Principles for collecting personal information

Legal Base to Collect Information

Details

For the performance of the contract

Performance of the contract of sale between the personal data controller ("us") and the personal data subject ("you") in the payment of goods. This includes collecting your shipping address to us in order to deliver the goods

Consent of personal data subject

For the collection, use or disclosure of personal information, we require your consent by informing the purpose of the collection, use or disclosure of personal information in advance or when requesting consent, for example collection of sensitive personal data, but does not qualify for legal exemptions, product and service promotion, service facilitation, and others

5. Purpose of collecting information

Objective

Details

To facilitate the use of the website and the provision of services;

Ease of ordering Shipping Returns and Product Changes

To answer questions and provide assistance to customers;

Providing assistance to customers in connection with the provision of services updating customer information and submitting requests to exercise rights or complaints

To develop and improve quality and service;

Analysis and development of better products or services and suitable for the needs of customers

To provide information about products and services or marketing publicity;

Submission of information about goods and services to provide special privileges, promotions, discounts and special offers about the products and services of the store to customers via email, SMS and post (when we have your express consent).

For data analysis

Using customer data to analyze the market and market research to develop better products and services

To prevent, detect and detect criminals

Any audits and actions to prevent the commission of an offense under the relevant laws including security breaches that affect personal data subjects

We may share your personally identifiable information with the public or our partners or for marketing purposes, Website Performance Analysis, and operation promotion or to show trends about the general use of our products and services.

6. Personal information disclosure to outsiders

We may disclose personal data as necessary to entities or third parties with the consent of the personal data subject, unless done within the framework of the law:

1. Transportation service provider

2. Payment service provider

3. Data analytics service providers doing research for marketing

4. Government officials, government agencies with statutory oversight or requesting to disclose personal information by virtue of law or related to legal process or permitted by applicable law

7. Retention period for personal data

We will retain your personal data only to the extent required by law or as necessary for the purposes for which it was collected. When the personal data that we collect is no longer required for the stated purpose, we will destroy or delete it permanently.

8. Security of personal information

We recognize the importance of maintaining the security of your personal information. We, therefore, take reasonable measures to prevent the unlawful loss access, destruction, use, alteration or disclosure of personal data. Electronic security certification based on SSL (Security Socket Layer) standards approved for websites by CA (Certificate Authority) is encrypted to protect information such as personal information, passwords, credit card numbers.

9. Rights of personal data subject

1. Right to withdraw consent

You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

2. Right of access to personal data

You have the right to request access to your personal data that is under our responsibility and ask us to make a copy of that information for you.

3. Right to rectification of personal data

You have the right to request personal data management to keep it updated and complete. If you are already a member, you can edit your personal information on the member details page.

4. Right to erasure personal data

You have the right to request deletion, destruction, or making your personal information non-personally identifiable, or when that information is no longer needed.

5. Right to restriction of processing

You have the right to temporarily suspend the personal data use when we are in the process of reviewing the request for the right to correct personal data, or the right to object to the collection, use, or disclosure of your personal information.

6. Right to data portability

You have the right to obtain your personal information, in the event that we make the data in a form readable or generally usable with a device or device that works automatically, including the right to request the transmission or transfer of such data to another data controller.

7. Right to object to the processing of personal data

You have the right to object to the collection, use or disclosure of your personal information. If you choose to object to the collection, to delete or destroy the rights previously given, it may affect the services that you will receive and we may not be able to provide some services to you.

You can use your rights as the above personal data subject, by contacting account@icintertrade.com and 025309425, we will consider and notify the results within 30 days from the date we receive your request.

10. Connecting to external websites or services

Our website may contain links to external websites which may collect information about your use of the service and personal information. We are not responsible for your security or privacy collected by external websites. You must review the privacy policies of those external websites, and comply with the privacy policies displayed on the external websites instead.

11. If you object to consent or do not use personal information

We are legally obliged to collect personal information or for entering into a contract between you and us. If you object to consent to our personal data use, you can still use our service. This may make you less convenient when using our service since we do not have consent to use your personal information to the fullest purpose.

12. Amendments to the Privacy Policy

This Privacy Policy may be revised or changed as appropriate to comply with the Personal Data Protection Act or other applicable laws. We, therefore, recommend periodically reviewing changes to this Privacy Policy.

13. Contact Details

If you have questions, suggestions, or would like more details about our Privacy Policy, please contact

Personal Data Controller

Phone number : 02-530-9425

Contact via the form at www.icwinethailand.com/contact-us

14. Delete a user account

In case the user wants to delete the user account, you can notify us to request deletion of your account at any time, by sending an email to account@icintertrade.com for account deletion. After deleting the user account, your personal data on our server will be wiped out and cannot be recovered.

COOKIE POLICY

The website www.icwinethailand.com ("website", "we") uses cookie and similar technologies ("cookies") to help users have a good experience with the service and help us to improve our service for the user's needs. When you access our website, we care about personal data protection. If the information collected through the use of cookies and other technologies is of a personal data nature in accordance with the Personal Data Protection Act, we will collect as detailed in our Privacy Policy.

1. Cookies are small files that keep information about your visit to the website, such as the date and time of the visit and how you use a particular website or mobile application.

2. Cookie usage and data collection

We will automatically recognize and save information sent by your browser:

- IP Address (IP Address & MAC Address) of your computer

- Your browser type

- The pages you visit or follow on our website

- The amount of time you spend browsing our website pages, such as home, product, and service pages, or the keywords you search on the website, the time and date of the visit, and other statistical information.

These kinds of information are collected for analysis and evaluation, to assist in the overall study of user behavior, and improve the website quality to be easier, faster, and more efficient to fulfill your needs better.

3. Type of cookies

Cookie Type

Details

1. Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the website. Cookies that allow web shops to hold your items in your cart while you are shopping online. You cannot disable these types of cookies.

2. Performance Cookies

These cookies collect information about how you use a website, like which pages you visited, which links you clicked on, and any statistical information that meets your interests and behaviors. Their sole purpose is to improve website functions. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized.

3. Function Cookies

These cookies allow a website to remember choices you have made in the past, like what language you prefer, your log in details, or the last product you've seen.

4. Targeting Cookies

These cookies enable the website to provide enhanced functionality and personalization. They are linked with third parties to build a profile of your interests based on the browsing information they collect from you, such as Google Analytics, Facebook Pixels, LINE Tags, and Tiktok Pixels. These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can view the cookie declaration at Cookie Declaration

4. Setting and refusing cookies

You can manage the cookies based on your preferences by setting your browser or privacy to stop future cookie information so that your privacy setting on the browser will reject the cookies. You, furthermore, may not be able to use some or all of the functions on our website effectively.

You can manage the cookies setting in your browser by following these methods

1.Cookie settings in Chrome

2.Cookie settings in Safari and iOS

3.Cookie settings in Internet Explorer

4.Cookie settings in Microsoft Edge

5.Cookie settings in Firefox

6.Cookie settings in Opera

5. Links to other websites

Our website may contain links to third party websites or social media. It may also include embedding content or videos from social media such as YouTube or Facebook, where third party websites or social media will set and set cookies. We cannot control or be responsible for those cookies. You should refer to each of those sites to obtain information on their privacy policies.

6. Cookies policy update

This Cookie Policy may be revised or changed as appropriate to comply with the Personal Data Protection Act or other applicable laws. You should check the Cookie Policy periodically for the updated version.

7. Contact details

If you have questions, suggestions, or would like more details about our Cookie Policy, please contact

Phone number : 02-530-9425

Contact via the form at www.icwinethailand.com/contact-us

This website uses cookies to enhance performance and provide you with a better browsing experience. You can read more details at Privacy Policy and Cookies Policy
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